That technology has had a direct impact on the labour market is unquestionable.
However, many wonder whether their effects on work are positive or negative. Although there are still doubts, the trend towards much more technologically advanced jobs has brought about a positive change. This has made it possible to simplify the production processes and the ways in which certain tasks are carried out. It has also made it possible to improve working conditions, increase safety and promote communication and the flow of information exchange. In fact, in recent years there has been a major change in the Labour and human resources fields, as companies are more often demanding candidates prepared to meet the challenges that new technologies have imposed.
In any case, are they all advantages in that respect?
Although the balance is positive, the arrival of technology in the working environment has many advantages, although there may also be a number of disadvantages. Then we analyze some of them.
Breaks down barriers: thanks to the technology have torn down barriers such as distance or inaccessibility, enabling them to develop the work activity, from any place (telecommuting), making it possible for large and small businesses can compete on a global level and promoting equality in the inclusion of people with family burdens or disabilities.
Increases the efficiency, productivity and provides real-time information: in some sectors, the development of technology has been one of the most important factors to get companies modern, competitive, efficient and with great rates of productivity. Similarly, access to real-time information on company indicators has improved and anticipated decision-making.
It creates new professions: and, therefore, a change in the skills required; transdisciplinarity, social intelligence, design mentality or adaptive thinking are just a few. In this section are very recent professions such as the mobile application developer, Digital Analyst or e-commerce manager, as well as all those that are to come and that are not yet known.
It offers more options to attract talent: given that many people use digital channels to look for jobs, the presence of companies in these places is practically essential. From a human resource point of view, these options make it possible to attract talent to a greater extent and to get to know candidates much better.
It generates jobs with greater dependence: a large number of tasks depend directly or indirectly on technology and computers. An incidence or absence of these may impede the normal development of work.
It requires prior investment: in order to keep a company technologically up-to-date, it is necessary to invest large sums of money. Moreover, if not done, the company is likely to cease to be competitive in the market, be less efficient and have productivity losses. Before making a large outlay, it is important to study which technologies may be useful to the company and which may not.
It is necessary to have specialized talent: either by training the workers of the company; by recruiting technologically advanced profiles; or by subcontracting certain tasks or services.
Technology and industrial relations: in recent decades, ICT has managed to revolutionize the world of work completely, leading to the emergence of new forms of work, management and organization. The future of employment cannot be conceived without the influence of technology. Indeed, 65 per cent of Generation Z members are expected to work in related posts. New forms of employment created from technological advances such as teleworking or cooperative work have a common link: flexibility. That is why there has been a profound change in the labour market, in the skills required by enterprises and in the organisation of enterprises. The demand for talent is now oriented towards the knowmad profile, which is characterized by being innovative, flexible, interdisciplinary and continuing training. The confluence between employer and worker is becoming ever closer, taking into account the benefits of technology in this type of Labour Relations. While the former has reduced production costs, the latter enjoys better conditions in reconciling their professional and personal lives. In short, technology has helped make the day-to-day easier for both companies (allowing for faster and faster growth), workers (who are more efficient and productive) and human resources professionals (able to manage and develop much more complex strategies). However, we must not overlook the fact that it also obliges us to face new challenges and challenges.